Question 1

Can you convert my company logo to a DST embroidery file?

Accepted Answer

Yes. Logo to DST conversion is our most popular service. We convert logos from any format — PNG, JPG, PDF, AI (Adobe Illustrator), EPS, SVG, or PSD — into professional DST embroidery files. Our digitizers carefully recreate your logo as stitch data, preserving your brand colors, proportions, and design details. Upload your logo and receive your DST file in 10 minutes to 2 hours.

Question 2

What logo file format is best for DST conversion?

Accepted Answer

Vector formats (AI, EPS, SVG) are ideal for logo to DST conversion because they are resolution-independent and have clean, precise edges. Vector logos allow our digitizers to trace paths accurately and produce the cleanest stitch files. If you only have a raster logo (PNG or JPG), that works too — just provide the highest resolution version available. PNG with transparent background is preferred over JPG for raster logos.

Question 3

How do you handle logo colors in the DST file?

Accepted Answer

DST files store color stops (thread change points) rather than actual color data. Our digitizers analyze your logo colors and assign each one to a color stop in the DST file. We include a color sequence sheet with your order that lists the recommended thread colors (Madeira, Isacord, or Robison-Anton color codes) to match your logo. You can also specify exact thread colors in the notes when submitting your order.

Question 4

What size should my logo be for embroidery?

Accepted Answer

The most common logo embroidery sizes are: Left chest (polo/shirt) — 3.5" to 4" wide. Cap/hat front — 2.5" to 3.5" wide. Back jacket — 10" to 12" wide. Sleeve — 2" to 3" wide. Bag/tote — 4" to 6" wide. You can specify your desired size in the notes when submitting your logo. If you need the same logo at multiple sizes, we can digitize each size separately for optimal stitch quality.

Question 5

How much does logo to DST conversion cost?

Accepted Answer

Logo to DST conversion starts at $5 for simple logos (text-based, basic shapes, up to 5,000 stitches). Most standard business logos fall under our $7 Standard tier (up to 25,000 stitches). Complex logos with many colors, fine details, or gradients are $15. All prices include free revisions until your logo looks perfect in embroidery.

Question 6

How long does logo digitizing take?

Accepted Answer

Most logo to DST conversions are completed in 10 minutes to 2 hours. Simple text logos are typically done in under 30 minutes. Standard business logos with multiple colors take 30 minutes to 1 hour. Complex logos with many details may take up to 2 hours. We work 24/7 and prioritize all orders.

Question 7

Can you digitize a logo for a cap or hat?

Accepted Answer

Yes. Cap embroidery is one of our specialties. Caps require different digitizing settings than flat garments because the curved surface affects how stitches lay. When submitting your logo for cap embroidery, mention "cap" or "hat" in the notes and specify the cap type (structured, unstructured, snapback, etc.). We'll optimize stitch direction, density, and underlay specifically for cap embroidery.

Question 8

Do you preserve my exact brand colors in the embroidery file?

Accepted Answer

We do our best to match your brand colors using standard embroidery thread color systems (Madeira, Isacord, Robison-Anton). We include a color recommendation sheet with every order. If you have specific Pantone or thread color codes, include them in the notes and we'll match as closely as possible. Note that embroidery thread colors may vary slightly from screen colors due to the nature of thread and fabric.

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